Privacy Policy

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Immediate Tech Services is committed to protecting your privacy and maintaining transparency in how we collect and use customer information.

We collect customer information such as name, phone number, email address, and service details solely to provide technology services and customer support. This information is collected during service inquiries, support requests, scheduling, or ongoing customer relationships.

Immediate Tech Services uses SMS messaging for two-way conversational communication with customers related to active or requested services. SMS messages may include, but are not limited to:

• Appointment confirmations and reminders
• Technician arrival notifications
• Service status updates
• Troubleshooting and support follow-ups
• Billing or account-related notices

SMS messages are not used for marketing or promotional purposes.

Customers provide consent to receive SMS messages verbally during phone calls, service requests, or support interactions. By providing a mobile phone number, customers agree to receive service-related SMS communications from Immediate Tech Services.

Message frequency may vary. Message and data rates may apply. Customers may opt out of SMS communications at any time by replying STOP to any message.

Examples of SMS messages customers may receive include:

• Service appointment confirmations
• Support follow-ups related to IT, network, security, or POS services
• Requests for service clarification or updates

All messages include opt-out instructions and are directly related to customer-initiated or ongoing services.

Immediate Tech Services does not sell, rent, share, or disclose customer personal information, including mobile phone numbers, to third parties or affiliates for marketing, advertising, or promotional purposes. Customer information is used strictly for internal business operations and service fulfillment.

We implement reasonable administrative and technical safeguards to protect customer information from unauthorized access, misuse, or disclosure.

If you have questions about this Privacy Policy or our SMS communications, please contact:

Immediate Tech Services
Website: https://immediatetechservices.com/
Phone: 973-670-7796